Keeping Your Backyard Clean, Safe and Worry‑Free.
Weekly, fortnightly or one-off yard cleans for Bairnsdale, Lakes Entrance, Paynesville and everywhere in between — plans from $38 a week.
About Us
Aussie Poo Pickup is East Gippsland’s friendliest dog‑waste removal service — perfect for dog lovers who want a clean, safe yard without the bending, stretching, or surprise ankle‑twisting manoeuvres.Our team arrives on time, fully sanitised, gloved up, and ready to restore your lawn to a fresh, hygienic, hazard‑free zone.
Every tool is disinfected. Every visit is thorough. Every visit is thorough, precise, and carried out like we’re hunting for Easter eggs — just… slightly less festive.And most importantly:
We absolutely love dogs.
Wiggly ones, shy ones, old ones, zoomy ones — we adore them all.
Pats are always free, cuddles are encouraged, and we treat every pup like they’re part of our own family.Whether you need weekly help, NDIS‑friendly support, or just someone reliable to keep the backyard clean for the kids and the dog, we’re here with kindness, respect, and a sense of humour about the job nobody else wants to do.Local. Reliable. Dog‑obsessed.
Proudly keeping East Gippsland’s yards clean, safe, and ready for bare feet and happy pets.
How It Works
Booking with Aussie Poo Pickup is easy — just book online or give us a call and we’ll handle the dirty work from there. Choose the service that suits your yard and your schedule, whether you need us once a week, fortnightly, twice a week, or just for a one-off clean-up. We’ll show up, scoop the poop, and leave your yard fresh, tidy, and far less offensive to the senses. We scoop the poop, double-bag it, and either place it in your bin or leave it in your preferred spot for disposal. No mess, no stress.Subscription options:
Once a week — best for busy households and serious dog traffic.Twice a week — ideal for multiple dogs or anyone who wants the yard kept extra fresh.Fortnightly — a solid regular option for lighter mess.One-offs — perfect for a reset before guests, moving out, selling, or when the backyard has gone a bit feral.
Service Area
Currently we service Bairnsdale, Lakes Entrance, Nowa Nowa, Paynesville and most places inbetween.We have broken our service area into two zones to keep our routes efficient. (see below)Zone 1 is serviced on Monday, Wednesday and Thursday, and Zone 2 is serviced on Tuesday, Wednesday and Friday.Weekly and fortnightly subscriptions need to be set to one regular day each week, while twice-weekly subscriptions need to be set to two service days within your zone.One-off cleans can be booked on any day we have space available.Give us a call or an email to find out if we service your area
Pricing
From just $38 per week, you can enjoy a clean, mess-free yard without lifting a finger.Our most popular Weekly Service is $165 per month — we visit once a week, which works out to around $38 per visit for reliable, ongoing maintenance that keeps everything under control.Need something less frequent?
Fortnightly Service is $123.75 per month — we visit once every two weeks, at about $61.88 per visit, perfect for lighter upkeep.Want the ultimate convenience?
Twice Weekly Service is $297 per month — we visit two times each week, at just $34.25 per visit, giving you the best value per clean and a consistently spotless yard.Or, if you just need a reset:
One-Off Clean for $99 — quick, simple, done.
FAQ's
How do I book?
Book online or give us a call.How often can you come?
We offer weekly, twice weekly, fortnightly and one-off cleans.What happens to the poo?
We double bag it and either place it in your bin or leave it neatly for you to put in your bin.Do I need to be home?
No — as long as we can access the yard, we can do the job.Do you clean tools between jobs?
Yes — we sanitize our boots and tools with kennel grade disinfectant between every job.What areas do you service?
We’re based in East Gippsland and service surrounding local areas. For more info go to aussiepoopickup.com.au/#serviceareaHow big of a yard do you service?
We service yards up to 800m². Anything bigger will need a quote.Can I choose the day of service?
We can’t guarantee specific days, as zones and routes are planned to keep travel efficient across East Gippsland. This helps us keep prices fair, service reliable, and schedules running smoothly for everyone. One off cleanups can sometimes be arranged on specific dates. Please check your zone for days of service or contact us for more details. aussiepoopickup.com.au/#serviceareaAre dogs allowed in the yard while we clean?
Absolutely — as long as they’re well behaved, they’re more than welcome to hang out while we work, and we’d be happy to give them a good old pat too.
Book Your Service Below
Subscriptions are billed monthly in advance, so everything stays simple and predictable. There are no lock-in contracts, giving you the freedom to keep the service as long as it suits you — with regular visits, a tidy yard, and one less messy job to think about.Check your zone in the service area tab : Zone 1 - Bairnsdale and Surrounds, Zone 2 Lakes Entrance and surrounds.
aussiepoopickup.com.au/#serviceareaOne off cleans are available in any zone Monday to Friday subject to available time slots.When you pay you will have the option to choose your day or days of service according to the zone where you are located.We will contact you after you have booked to confirm.Note All Subscriptions are for up to 2 dogs on yards smaller than 800m². If you have more than 2 dogs or a bigger yard please contact us for a quote
Terms of Service
Dog Waste Removal Service Terms of ServiceBy initiating service with Aussie Poo Pickup, you agree to the following terms and conditions.
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Payments and Billing
All payments are processed through a secure client portal.
Clients must have a valid credit or debit card linked to their account prior to service. Invoices are generated automatically and charged according to the billing schedule selected at signup.
Billing occurs on the when customer accepts terms and pays via Stripe
Receipts are sent electronically.
If payment information is not on file at the time of service, the cleanup may be skipped or rescheduled to the next available date.
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Billing Schedule
Recurring services are billed monthly in advance.
Initial or one time cleanups are billed prior to service.
All services billed for a given billing period are non refundable once that period begins.
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Cancellations and Subscriptions
Clients may cancel service at any time.
Subscription plans are non refundable.
If a client cancels mid billing cycle, service may continue through paid period.
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Scheduling and Arrival Times
Specific arrival times are not guaranteed on subscription routes. One off cleans will be arranged with the customer.
Service may occur Monday to Sunday – 7am to 6pm
Routes are optimized daily for efficiency. Clients may receive a text notification within 60 minutes prior to arrival.
Service days are generally consistent. Any permanent changes will be communicated in advance.
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Access to Yard and Pets
Clients do not need to be home during service.
Clients are responsible for providing safe and unobstructed access to the yard, including unlocked gates.
Dogs may be present during service if they are friendly and non aggressive. Unsafe or aggressive animals must be secured prior to arrival.
If a dog is in the yard and deemed too aggressive to perform the service Aussie Poo Pickup has the right to skip the service at the customers expense.
If a yard is locked and not accessible on scheduled route Aussie Poo Pickup has the right to skip the service at the customers expense.
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Grass and yard areas must be reasonably maintained and not excessively overgrown. If the lawn is too long or the area is heavily overgrown, extra time and charges may apply, or the job may need to be rescheduled.
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Holidays and Weather
If service falls on a major holiday or is impacted by severe weather, service will be skipped, rescheduled or doubled next visit. A customer representative from Aussie Poo Pickup will contact you.
Accumulated waste may result in a longer cleanup on the following visit.
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Equipment and Sanitation
Equipment is disinfected regularly using appropriate cleaning products to reduce the spread of germs between properties.
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Photos and Service Verification
Photos may be taken before or after service for quality control, verification, and record keeping purposes.
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Privacy Policy
Information We Collect
We may collect personal information including
Name
Address
Email
Phone number
Pet and yard details
Billing information
This information is used solely to provide and improve services.
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Personal information may be used to
Provide services
Process payments
Send service updates
Send promotional or informational communications
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Sharing Information
Customer information is not sold.
Information may be shared with trusted third party providers for payment processing, communication tools, analytics, or operational support.
Information may be disclosed if required by law.
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Marketing Communications
By initiating service, clients may receive emails or text messages related to service updates or promotions.
Clients may opt out at any time by replying STOP to text messages or using unsubscribe links in emails.
Message and data rates may apply.
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Data Security
Reasonable measures are used to protect personal information. No online system can guarantee complete security.
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Terms may be updated periodically. Continued use of services constitutes acceptance of updated terms.
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Termination of Service
Either party may terminate service at any time in accordance with these terms.
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Agreement
By scheduling or receiving service, the client acknowledges and agrees to these terms and responsibilities.
Privacy Policy
Privacy Policy for aussiepoopickup.com.au
Effective Date: June 1, 2026
Last Updated: June 1, 2026
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1. Introduction
Aaron Sinclair trading as Aussie Poo Pickup ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website aussiepoopickup.com and our dog waste removal services.
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2. Information We Collect
We collect the following types of personal information:
Personal Identification Information:
• Full name
• Email address
• Phone number
• Postal address (service location)
• Property access instructions
Pet and Service Information:
• Pet details (name, type, number of dogs)
• Service preferences (frequency, specific requirements)
• Scheduling information
• Service history and notes
Technical Information:
• IP address
• Browser type and version
• Device information
• Website usage data (cookies, log files)
• Location data for route optimization
Payment Information:
• Payment details processed securely through Stripe
• Billing address
• Transaction history
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3. How We Collect Information
We collect personal information through:
• Directly from you: Website contact forms, account registration, phone calls, emails, service bookings
• Automatically: Cookies, website analytics, log files when you browse our site
• Third parties: Payment processors (Stripe), business management software eg. (Jobber), scheduling platforms
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4. How We Use Your Information
We use your personal information for the following purposes:
Purpose Description
Service Delivery Process waste removal bookings, schedule pickups, optimize routes
Communication Confirm appointments, send service updates, respond to inquiries
Payment Processing Process payments securely via Stripe, manage billing
Business Operations Manage accounts through Jobber CRM, maintain service records
Improvement Analyze website usage, improve services and user experience
Marketing Send promotional offers (with your consent, opt-out available)
Legal Compliance Meet legal obligations, resolve disputes, enforce agreements
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5. Disclosure of Personal Information
We may disclose your personal information to:
Service Providers & Partners:
• Stripe – Payment processing
• Business management, scheduling, and CRM providers
• Contractors/employees who need access to perform services
• Trusted third parties bound by confidentiality agreements
Legal Requirements:
• When required by law, court order, or government authority
• To protect our rights, property, or safety (or yours)
With Your Consent:
• Any other disclosure where you have given explicit consent
We do not sell your personal information to third parties.
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6. Data Security
We take reasonable steps to protect your personal information:
• Access Restrictions: Only employees/contractors who need access to perform their duties can view your information
• Secure Payment Processing: All payments processed through Stripe (PCI-DSS compliant)
• Secure Systems: CRM software with industry-standard security measures
• Physical Security: Protected databases and secure servers
• Employee Training: Staff trained in privacy and data protection
While we take reasonable care, no method of transmission over the internet is 100% secure.
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7. Your Rights
You have the right to:
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate, incomplete, or out-of-date information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Complaint: Lodge a complaint about how we handle your privacy
• Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us using the details below. We will respond within 30 days.
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8. Cookies
Our website uses cookies to:
• Remember your preferences
• Analyze website traffic and usage patterns
• Improve user experience
• Enable core website functionality
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Types of cookies we use:
• Essential cookies (required for site function)
• Analytical/performance cookies
• Functionality cookies (remember preferences)
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9. International Data Transfers
Your personal information may be stored or processed in countries outside Australia (e.g., cloud servers). We ensure appropriate safeguards are in place when transferring data overseas, in compliance with APP 8.
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10. Children's Privacy
Aussie Poo Pickup does not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe your child has provided us with personal information, please contact us and we will take steps to delete such information.
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11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes:
• We will update the "Last Updated" date at the top
• Significant changes will be notified via email or website banner
• Continued use of our services constitutes acceptance of the updated policy
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12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Aussie Poo Pickup
Email: [email protected]
Phone: 0423469733
Address: 380 Gelantipy Rd Buchan 3885
Privacy Officer: Aaron Sinclair
For complaints about privacy breaches, you may also contact the Office of the Australian Information Commissioner (OAIC):
• Website: oaic.gov.au
• Phone: 1300 363 992
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13. Australian Privacy Principles Compliance
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), which govern how we manage personal information:
• APP 1: Open and transparent management of personal information
• APP 2: Anonymity and pseudonymity
• APP 3: Collection of solicited personal information
• APP 5: Notification of collection
• APP 6: Use or disclosure of personal information
• APP 7: Direct marketing
• APP 8: Cross-border disclosure
• APP 11: Security of personal information
• APP 12 & 13: Access and correction
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Thank you for trusting Aussie Poo Pickup with your pet waste removal needs.
Thank You
Cleanliness is Next To Dogliness